|Click here to register for CodeRED||Click here for the CodeRED Mobile App|
Elbert County has teamed up with the Elbert County Communication Authority, fire departments and towns to implement CodeRED, an emergency notification system, FREE to Elbert County residents. The CodeRED system delivers calls, emails and texts for emergency notifications, weather warnings, and other important community updates/
CodeRED uses technology that allows geographic targeting of calls, coupled with a telephone calling system capable of delivering a pre-recorded message directly to homes and businesses at the rate of up to 60,000 calls per hour. The system's main purpose is to notify citizens or groups of citizens in emergency situations, but can deliver non-emergency notifications as well.
CodeRED WEATHER WARNING will deliver severe weather warnings to your telephone and/or cell phone within seconds after being issued by the National Weather Service. You will only get the warning if you physically live in the area that is in the warning!
To OPT OUT of CodeRED notifications go to: https://info.onsolve.com/Notification-Opt-Out.html or call 866-939-0911.
FREQUENTLY ASKED QUESTIONS
What number will show up on my caller ID? The primary number that will show up for Emergency Reverse Notifications is (866) 419-5000, although the system does have backup numbers, if for some reason this number were out of order. Weather Warning Notifications will show up from the number of (800) 566-9780.
How do I know if I'm in the system? DON’T assume your phone number is in the system! Sign up online at www.elbertcounty-co.gov, click on the CodeRED icon. Those who DO NOT have internet access may call (303) 805-6132 Monday through Thursday (7:30 am – 5 pm) to sign up for this service.
Can I sign up more than two numbers? Yes. On th4e CodeRED website, submit your first two numbers, then start a new sign-up page and submit two more numbers, repeating as necessary. You may use the same name and address for each, as long as the phone numbers are different.
What if I don't want to receive CodeRED Weather alerts on my phone? You may choose to opt out of receiving weather alerts. To OPT OUT of CodeRED notifications go to: https://info.onsolve.com/Notification-Opt-Out.html or call (866) 939-0911.
Is bad weather the only time CodeRED will send out an alert? Weather-related emergencies are the primary use for a CodeRED alert, but county officials will also utilize the system during public safety emergencies. Examples of these include
- Flooding in your area that could put you at risk;
- Evacuation notice-due to some type of hazard spill/gas leak emergency;
- Fire in your area that could put you at risk;
- Bomb threats;
- Hostage situations;
- Drinking water contamination or boil water notice;
- Missing persons;
- For any emergency reason deemed necessary by emergency officials.
Will I receive a second alert when the pending danger is over? Yes, if authorized personnel feel it is necessary.
How many call attempts does the CodeRED dialing system make for each telephone number? The CodeRED dialing system attempts each number up to three times in the first round of calling in order to maximize the number of delivered messages.
Are CodeRED messages only delivered to people who pick up the phone in-person? No. CodeRED delivers recorded messages to a live person and to answering devices.
How will I know if I get an alert if I am hearing impaired? Check "TDD/TTY" box at bottom right of sign-up form.
What if my cell phone is a long distance number? Can I still receive alerts? Yes! Register any cell phone number using 10 digits; do not add “1” in front of the phone number.
Can I check and see if my number is in the system? No. If you are unsure, sign up online.
Will everyone throughout the county be called when an emergency is only in a specific location? No. Only residents located in an affected area will be notified.
Will CodeRED call my business number if it is located in Elbert County? Yes, if you sign up online. On the data collection page, click on the box to the right, SWITCH to BUSINESS DATA and enter business information. After you have signed up, your business number will be entered into the system as a business number. This will not affect you getting notified at any home or cell phone numbers you have already entered into the system.
Why does it ask on the sign-up form if I live in a manufactured or mobile home? Because CodeRED has a feature that can be used to alert people living in manufactured or mobile homes, such as if high winds are expected that could put you in danger.